Impact of Workforce Diversity on Employee Work Performance

Shayla Tazminur¹, Rebaka Sultana^2*, Md Yousuf Ahammed² and Shakila Ferdous³

¹Department of General Management, Independent University Bangladesh, Dhaka, Bangladesh, Email: shayla@iub.edu.bd

²Department of Business Administration, Bangladesh Army International University of Science and Technology, Cumilla, Bangladesh, Email: rebaka.dba@baiust.ac.bd

³Department of Business Administration, University of Brahmanbaria, Brahmanbaria, Bangladesh

^*Corresponding Author

Abstract: The purpose of this paper is to find the parameters that can be a mediating factor for employee performance considering workforce diversity. Data have been gathered through a survey of structured questionnaires on 150 academicians from public and private universities selected by applying convenience sampling. The factor analysis method was used while analyzing the data as well as descriptive analysis, reliability test, and correlation analysis. The study reveals that gender diversity, generational differences, and socioeconomic background have a high impact on workforce diversity and employee work performance. Besides, age diversity, ethnicity diversity, educational background, and cultural diversity have a substantial impact on employee performance and other factors such as mental status, physical disability, work experience, language skills, geographical diversity, cognitive diversity, personality diversity, and work-style diversity have an average impact on performance. Moreover, language skills have been traced as the less impactful factor on employee work performance in terms of workforce diversity. The study adds to the body of the literature by drawing attention to important workforce diversity issues that the education sector has not yet looked at.

Keywords: Academicians, workforce diversity, organizational performance, university

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References

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